At Chirayil Gardens, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver your plants and garden supplies.

Order Processing

• Orders are processed within 1-2 business days
• Orders placed on weekends or holidays are processed the next working day
• You will receive confirmation once your order is shipped

Delivery Time

• Delivery times vary based on location, weather, and product availability
• Live plants are shipped with care to reduce transit stress
• Remote areas may require additional time

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout. Promotional free shipping may be offered on selected orders.

Order Tracking

Once your order is dispatched, tracking details will be shared so you can monitor your delivery status in real time where available.

Delivery Issues

If your order is delayed, damaged, or missing, please contact us within 48 hours of the expected delivery date so we can assist you.

Live Plant Handling

For live plants and seedlings, please unpack immediately after delivery, water as needed, and place them in suitable conditions. We are not responsible for damage caused by delayed unpacking or improper care after delivery.

Contact Us

For shipping inquiries:

Last updated: September 2026